Five whys

Taiichi Ohno / Toyota

You want the real problem, not the first story. The problem is you stop at the first why. Ask why five times. Stop at one and you will fix a symptom until it grows back. Reach the fifth and the work has an address.

1
Why 1
The story you were told.
2
Why 2
3
Why 3
4
Why 4
5
Why 5
The cause that can be fixed.

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In one line

The first why is a story. The fifth why is the cause. Stop at one and you will fix a symptom.

Use this on a moment. It answers: What's it all for?

How this talks to the others

Start here, then
GROW
Find the real problem before you name the goal. GROW on the first story is a sitting about a symptom.
Leads into
The Golden Circle
Keep asking why and you fall through What into Why. The fifth why is often the core.

Seminars

The choice